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Small-Business Administration Loans

Ask 10 body shop owners to tell you the most frustrating aspect of running their businesses, and eight of them will probably name the area of financing. It’s no secret that obtaining adequate funding to meet day-to-day needs for working capital, equipment and facilities poses a major challenge.

Body Shop Boot Camp

While the collision shop of today is repairing existing vehicles, the cars of the future are off the drawing board and plans for production are underway. Increased use of aluminum and plastics, computerized navigational systems, crash-avoidance computers and sophisticated adhesives are all becoming part of our reality.

Speaking Their Language: Female Customers

Understand your female customers and you’ll not only make the repair process less intimidating, you’ll gain their loyalty, too

Paint-Shop Smarts

To increase production in the paint shop, you can do one of two things: Buy more equipment – the object here being to do more work in the same time period by mechanizing
the task. Or, you can produce more by better utilizing your present facility and equipment – the old “work smarter not harder”
school of thought.

An Ounce of Preparation

A prevalent problem in paint shops across the country is topcoat peeling. Though there are several possible causes for this problem, the most common cause is also the most
obvious: poor preparation.

The Tale of One Shop Continues

…with Paul and Teresa Slate

Mistaken Identity

Attributing the ownership of 17 collision-repair facilities with more than $22 million in annual sales to a mistake is a bit hard to swallow. But for Bruce Mackie, president of Mackie
Enterprises, Inc., it’s the true story of his success.

Four More Years: Looking at Fundamental Tax Reform

If anyone thinks that President Clinton’s re-election will end the debate over fundamental tax reform, they’re sadly mistaken.

Constructing Solid Supplier Relationships

The notion of building a partnership with someone who is selling you something is foreign to a lot of people.

Sharpen Your Sectioning Skills

Sectioning is a common procedure in hundreds of collision-repair shops across the country. Most of those shops make a conscientious effort to section according to the rules;
some shops make up their own rules.