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Rolled Over But Not Dead: Rollovers – Friend or Foe?

The body repair and refinish industries have always applauded those shop technicians who – through diligence, skill and hard work – take complete wrecks and turn them into
show-room classics.

Multiple Shops, Multiplied Profits

Name: Alamo Body & Paint, Inc. Location: San Antonio, Texas Owners: Wayne Baker Established: 1973 Square Footage: 80,500 (total of three locations) Number of Employees: 152 (total of three locations) Repair Volume: 1,150 cars per month (total of three locations) Average Repair Ticket: $1,300 They say everything’s bigger in Texas. Take Alamo, for instance. (No,

The Invisible Repair

Bringing a collision-damaged car back to preaccident condition in a fast, quality-oriented manner while still making a reasonable profit is the goal of every modern body shop today.

Aftermarket Crash Parts vs. OE

Some people view the aftermarket crash parts vs. OE parts debate as a war, with the sides being the collision repair industry (wearing the armor of the OEMs) battling the insurance
industry (sporting aftermarket armor).

Car Mending On A Mega Scale

Name: Chesrown Collision Center Location: Denver, Colo. Owner: The Chesrown Automotive Group and Republic Auto Nation Group Established: 1987 Square Footage: 60,000 (total); 20,000 (body shop and mechanical shop) Number of Employees: 63 (total); 27 (body and paint) Repair Volume: 350 cars per month (collision only) Average Repair Ticket: $2,000 (collision) Ever wonder what it’d

A Crash Course on Retrofits

As a collision repair specialist, air-conditioning service is part of your job. When your customers bring in their cars for repairs, you want to offer them all the services required.

More Than an Estimate

It used to be so easy to write an estimate. Easy, that is, until the ARMS people announced to the country: "A customer doesn’t need an estimate. The customer is in pain and wants his vehicle made whole again." This tiny piece of information had a huge – and dramatic – effect on many leading

Designing A Dream: Kustom Kreations

The newly opened Kustom Kreations, nestled in the scenic Sierra Nevada mountains of Carson City, Nev., is stopping traffic – literally.

Filling In the Details: Modern Plastic Fillers

Selecting and using modern plastic body fillers can be confusing – a myriad of products are offered by a myriad of manufacturers, each with its own recommended application procedures.

A History of Success and Change

The time: 1894. The place: Boston, Mass. The body shop: Fitzpatrick Brothers.