Not So Random Acts of Kindness
You can’t sit back and wait for people to beat a path to your door – you have to get their attention any way you can. (This doesn’t mean light yourself on fire and dance around your parking lot!) Thank-you notes, kind words and doing little things that other shop owners don’t will attract customers, improve business relationships and keep you out of the burn unit.
Dirt Hurts: Simple Car-Care Cleanliness Tips.
As collision repairers, we work in and generate so much dirt that we tend to ignore it. Customers, however, notice dirt immediately — especially when it’s in or on their vehicles. To get noticed for your quality repairs instead of the grime you leave behind, follow these simple car-care cleanliness tips.
One-Track Mind to Success
Focus on Body Shops of America…..
Utilizing Your Air Compressor
It would be hard to imagine a body shop that could work without compressed air. In fact, it could be said that the heart of your shop’s production lies in your air compressor
– a sometimes misunderstood and often neglected unit.