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Glass Work: Profitability

Because of the complications involved – hiring, organizing production, insurer involvement and discounts, etc. – most shops opt to outsource glass work. But is this willingness to give it away a detriment to profitability and to achieving a competitive edge?

Protecting the Consumer – and You

Whether it’s health care or the collision industry, the bills California Sen. Jackie Speier sponsors always have one thing in common: doing what’s best for the consumer. As luck would have it, what’s good for the consumer is often good for the repairer.

The Incredible Shrinking Industry

After a buying spree in the late ’90s and a struggle to integrate acquired shops into a “corporate” culture, consolidators are getting back on track and preparing to grow again. But this isn’t a death sentence for all independents.

E-Commerce Has Arrived

Can e-commerce solutions truly improve dispatch, load leveling and cycle time to impact throughput and profits? In a word, yes.

The Good and Bad of Internet Estimating

The most recent trend in Internet application is online estimating or the execution of estimates through a Web service. Is this new trend right for your shop? Consider these pros and cons before signing up.

Becoming the Fastest Gun in the Shop

Because the industry is changing rapidly, the best painters are productive technicians, active communicators, speedy problem solvers and quick learners.

The Final Chapter: The Slates

During the past year, BodyShop Business brought to you the Slates, new body shop owners in Tennessee who shared their trials and triumphs with us, hoping to help others who encounter similar situations.

The 1997 Industry Profile

That was then … On Nov. 14, 1896, Britain abolished the Red Flag Law, a crazy, crazy mandate that forced motorists to drive behind a person who waved a red flag and walked ahead of the vehicle. While arguable – and in no way based in fact – this very well could have been the

Opening the Books: Balance Sheets

Looking for a way to increase employee productivity and loyalty at your repair operation? You may need to look no further than your monthly balance sheet.

A Current Of Cash

Cash flow. It’s the name of the game in any body shop. That is, in any body shop that wants to stay in business.