A Crash Course on Retrofits
As a collision repair specialist, air-conditioning service is part of your job. When your customers bring in their cars for repairs, you want to offer them all the services required.
More Than an Estimate
It used to be so easy to write an estimate. Easy, that is, until the ARMS people announced to the country: "A customer doesn’t need an estimate. The customer is in pain and wants his vehicle made whole again." This tiny piece of information had a huge – and dramatic – effect on many leading
The 1997 Industry Profile
That was then … On Nov. 14, 1896, Britain abolished the Red Flag Law, a crazy, crazy mandate that forced motorists to drive behind a person who waved a red flag and walked ahead of the vehicle. While arguable – and in no way based in fact – this very well could have been the
Filling In the Details: Modern Plastic Fillers
Selecting and using modern plastic body fillers can be confusing – a myriad of products are offered by a myriad of manufacturers, each with its own recommended application procedures.
“X” Marks The Spot
In the old pirate movies, “X” always marked the spot on the map where the buried treasure was located. Often encrypted, the maps were laid out using the only measuring method known at the time – latitude and longitude.
The Tale of One Shop Continues…
….with Paul and Teresa Slate
Legal Insight: Know Laws that Affect Your Business
As a body shop owner, you have a lot to worry and think about. If you’re successful, though, you probably make the time to check the quality of the paint work leaving your shop
– even though you employ painters.
Paint-Shop Smarts
To increase production in the paint shop, you can do one of two things: Buy more equipment – the object here being to do more work in the same time period by mechanizing
the task. Or, you can produce more by better utilizing your present facility and equipment – the old “work smarter not harder”
school of thought.
Negotiating with an Insurance Adjuster
Regardless of where the majority of your business comes from, one fact of life of owning a collision-repair shop is having to negotiate with an insurance adjuster.
Overcoming Roadblocks
Three men – Bob Anderson, Jerry Kottschade and Joe Sanders – have devoted a great deal of time over the years to assume positions of leadership within their chosen field.