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The Court of Diminished Value

As consumers across the country file diminished value (DV) claims against insurers and hire lawyers to file DV class-action suits, repairers need to learn what the law says about DV — and if and when the scales of justice will be tipped against them.

The Incredibly Shrinking Industry

Until three years ago, the prospect of some Wall Street investor teaming up with a body shop owner was incomprehensible. Today, it’s reality. Welcome to the brave, new — consolidating — world of collision repair.

Addressing Antitrust

When it comes to violating antitrust laws, insurance companies aren’t always the villains. Learn when it’s OK to speak out and join forces with industry members — and when it’s better to just zip your lips.

Are You Guilty Of Fraud?

Before shop owners condemn the practices of insurers, they need to take a long, hard look at themselves. Committing fraud is dishonest, immoral and illegal – yet many continue to do it.

Reducing Hazardous Waste

Managing waste should be done with the same care and attention to detail as any other integral part of your business because, after all, it affects your bottom line.

Aftermarket Crash Parts vs. OE

Some people view the aftermarket crash parts vs. OE parts debate as a war, with the sides being the collision repair industry (wearing the armor of the OEMs) battling the insurance
industry (sporting aftermarket armor).

Designing A Dream: Kustom Kreations

The newly opened Kustom Kreations, nestled in the scenic Sierra Nevada mountains of Carson City, Nev., is stopping traffic – literally.

Info on Permits: Spraybooths

Spraybooths come with many decisions: what type to buy, from which manufacturer, where to place it in the shop, etc. And not only do they come with decisions, but they’re also attached to responsibility.