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Insurer Says Communication with DRP Shops Improved Through Performance Claims Tools

One year after launching the Performance Claims tools for managing its auto claims processes, California Casualty Management Company (CCMC) says it has gained new efficiencies and better communication with its EARN DRP shops, as well as eliminated guesswork about the requirements of being in its preferred network. CCMC believes that through its adoption of open

VeriFacts Talks High Strength Steel, Repair Procedures at Annual Coaches Conference

VeriFacts Automotive recently held its annual Coaches Conference in Detroit which had the theme of “Unify, Educate and Calibrate.” "Our coaches come in contact with nearly 5,000 technicians each and every month, so it’s critically important that we keep on the cutting edge of OEM repair procedures,” said Mark Olson, VeriFacts COO. While in Detroit,

Ford Files Design Patent Infringement Complaint on Mustang

Ford Global Technologies recently filed a Section 337 complaint at the International Trade Commission (ITC) against manufacturers and U.S. distributors of automotive collision repair parts alleging infringement of design patents for certain exterior repair parts for the 2005 Ford Mustang. This follows a 2005 ITC complaint by Ford that alleged infringement of design patents for

California Legislators Considering Four Collision Repair Bills

Four bills affecting collision repair in California remain alive in the state legislature. Here’s a breakdown: 1. The full state Senate will vote on Senate Bill 1059 (Sen. Carole Migden, D-San Francisco), sponsored by the Collision Repair Association of California, sometime during the second or third week of May. Collision repair trade associations and consumer

California Legislators Considering Four Collision Repair Bills

Four bills affecting collision repair in California remain alive in the state legislature. Here’s a breakdown: 1. The full state Senate will vote on Senate Bill 1059 (Sen. Carole Migden, D-San Francisco), sponsored by the Collision Repair Association of California, sometime during the second or third week of May. Collision repair trade associations and consumer

The Consumer-Centric Solution

With DRPs losing favor and shops in desperate search for profitability, creating a consumer-focused business model may be the answer.

Take Pride in Paint Prep

Every botched job I see reminds me of the lack of pride some techs and painters have in their work. Having a plan and following your paint system’s handbook goes a long way toward avoiding such disasters.

Hertz Corporation Joins Aftermarket Rewards

With its ongoing expansion into the suburban car rental market and the insurance replacement industry, The Hertz Corporation has joined forces with Aftermarket Rewards to reward Hertz partners in the automotive aftermarket industry with Aftermarket Rewards points that can be redeemed for thousands of brand name reward products. Partner body shops are able to earn

SCRS Elects New 2008-2009 Board of Directors

The Society of Collision Repair Specialists (SCRS) announced its newly elected 2008-2009 board of directors at its Corporate Awards Dinner at the Crowne Plaza in Philadelphia on April 15. Gary Wano of GW & Son Autobody in Oklahoma City, assumed the duties of chairman. Also elected to a new position was Aaron Clark of Collision

Unregistered Ohio Body Shops Busted

The Ohio Board of Motor Vehicle Collision Repair Registration and Attorney General Marc Dann’s office filed injunctions on 23 separate collision repair facilities in late 2007. Each shop is accused of being in violation of Ohio’s collision repair registration laws. In early 2007, the Board was granted injunctions in one county against four illegal repair