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Ditch Your One-Dimensional Ways: Diversification

Only selling collision repair service these days? Diversification is the answer
to getting your profits back and making your business worth owning.

In SOPs We Trust – Standard Operating Procedures

Standard operating procedures could offer a body shop owner more freedom and the ability to attract new insurance business by creating ‘verifiable’ trust.

Don’t Leave Dollars on the Table: Total Losses

Total losses are often regarded as a loss to a body shop. But the fact is the loss is your customers’ and doesn’t have to be borne in any sense by your business.

Unlocking the Mystery of Production: Pre-Repair Management

Pre-repair management isn’t a new way to repair cars faster, better, cheaper and easier. But it’s been proven to ease the production management workload – and give you time
to focus on big ideas.

Get it Straight: Universal Anchoring

Universal anchoring is still the most popular frame straightening method in the U.S., but the fixture method is quickly catching up. Here’s a comprehensive look at both methods and the machines most suited for them.

Old Equipment Can Cost You

My boss kept complaining about how much it cost him to pay for cut and buff, but then I realized it was me who was losing money due to his refusal to upgrade his spraybooth.

Get Your Message Heard: Executing an Effective Marketing Plan

Creating and then executing an effective marketing plan isn’t easy. Here are some tips to help you succeed in getting your message out…and avoid wasting too much of your hard-earned money.

See the Light: The Importance of Good Lighting

Too many body shops work under poor lighting. But good lighting is absolutely
crucial if a shop wants to do quality work
in an efficient manner.

The People You Meet

The “Coulee Region”.

MLOs on the Grow

New research suggests that consolidation will continue and multiple-location collision repair operators will continue to gain favor as insurers push DRP performance.