Banking in Cyberspace
Though banking by computer may never completely replace “going to the bank”, most of the nation’s 10,000 financial institutions will offer online banking services by the year 2000.
The Two Faces of Japan
From ancient Shinto temples to modern-day skyscrapers, the Japanese relish technology, yet revere tradition. But with Japan’s collision repair industry changing with the times,
will the Japanese people also deviate from tradition to fight for their industry’s autonomy?
Among the Elite
Name: Elite Auto Painting and Body Repair Location: Modesto, Calif. Owner: Moises Martinez Established: 1994 Square Footage: 18,000 Number of Employees: 16 Repair Volume: 120 to 140 vehicles per month Average Repair Ticket: $2,100 Making good decisions has become a habit for Moises Martinez. Start with the 34-year-old’s decision to open his own shop after
Singin’ the Blues in Montana: Blue Body Paint
Name: Blue Body & Paint Location: Billings, Mont. Owner: Delane Langton Established: 1989 Square Footage: 4,320 Number of Employees: Two Repair Volume: 10 per month (collision) Average Repair Ticket: $2,000 Delane Langton has the blues. It’s not that he’s sad … it’s just that, well … he likes the color! All of his cars are
A Well-Rounded Painter
If your customer-service index is high and your marketing efforts are giving your shop a healthy backlog of work, you know that what happens when vehicles reach your paint
department is critical to your continued success. And what goes on in your paint department is highly dependent upon the quality.
of painters you employ.
Sci-Fi Spraybooths
Today, it’s common for collision shops to use computers for accounting, estimating and even color mixing.
Body Shop Boot Camp
While the collision shop of today is repairing existing vehicles, the cars of the future are off the drawing board and plans for production are underway. Increased use of aluminum and plastics, computerized navigational systems, crash-avoidance computers and sophisticated adhesives are all becoming part of our reality.
Designing A Dream: Kustom Kreations
The newly opened Kustom Kreations, nestled in the scenic Sierra Nevada mountains of Carson City, Nev., is stopping traffic – literally.
Speaking Their Language: Female Customers
Understand your female customers and you’ll not only make the repair process less intimidating, you’ll gain their loyalty, too
The Tale of One Shop Continues…
….with Paul and Teresa Slate