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Becoming the Fastest Gun in the Shop

Because the industry is changing rapidly, the best painters are productive technicians, active communicators, speedy problem solvers and quick learners.

Bought Out

“If I knew then what I know now …”. Only after promising them anonymity would several former shop owners speak openly about why they sold to consolidators, where it’s gotten them and if they regret it.

Market Profile: Is the Industry that Bad?

It’s not uncommon to hear shop owners complaining about how awful the collision repair industry is. In fact, when a group of such shop owners get together, it’s worse than a group of old ladies sitting around discussing all their health problems. I know because I speak with a lot of collision repairers and I’m related to a lot of old Italian women (my mother, for one). And, although I have no desire to hear my family discussing bladder control, a group of collision repairers complaining is still worse — especially since most of their problems are fixable.

A Case for Competition: OEMs vs. A/M Parts

A/M crash parts were once the collision industry’s best-kept secret — until insurers discovered them. When the tables turned, so did repairers allegiance to A/M parts. But where would the industry be if only OEMs supplied replacement crash parts?

Perplexed by Profits

Today’s collision repair business is more complex than ever, yet most shop owners still don’t understand an elementary principle of business: profit. If you really want to make money, quit acting like you’re running a non-profit organization.

Sizing Up Your Support Staff

Do you know every task your business must perform and how long it takes to perform each one? You need to, if you want to create an ideal staff to support the production of labor and profits.

Expert Advice: Growing or Selling Your Business

Whether you want to grow your business or sell your business, it’s wise to follow in the footsteps of shop owners who’ve gone where you’d like to go.

Working Designs: Bodyshop Layouts

More equipment and more space won’t automatically yield more profit. Productivity and profitability are just as much functions of managment as they are physical capacity.

Building Basics

Should you build a new facility? Before donning a hard hat and diving into construction, put on your thinking cap to determine if building new is for you.

Before You Build: Plan!

Shop owners have lost more money on new facilities in one day than they’ve earned in a lifetime. When designing and building your own facility, plan, plan and plan some more.