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People on the Move

A look back at recent personnel changes.

A Dealership Body Shop Manager’s Woes

I often have former dealership body shop managers in my educational programs. Recently, I had three current dealer shop mangers in my audience for two days. I have an opinion (no way!) on why less than 40 percent of new car dealers have a body shop. Part of my explanation includes a couple of illustrative

Massachusetts Repairers Challenge Addition of Insurer to Licensing Board

The Massachusetts Auto Body Association (MABA) is challenging a decision by Gov. Deval Patrick to reclassify an appointee to the state Auto Damage Appraisers Licensing Board (ADALB) after the controversial dismissal of a collision repairer who was replaced by a member of the insurance industry (click HERE to read original story). In July, board member