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ABW Tracker by Norgate Technologies Inc. 954 Coxwell Ave. Toronto, Ontario, Canada M4C 3G3 Tel: (800) 689-0905 Fax: (416) 424-4140 e-mail: [email protected] Web site: www.abwtracker.com Contact: Gus Dimakis AutoBody Works Tracker management system with job costing and tracking functions ADP 2010 Crow Canyon Pl. San Ramon, Calif. 94583 Tel: (800) LINK-ADP Fax: (925) 866-8238 Web
No Fear: Developing New Business by Asking
Learn the right way to ask for business, and you’ll not only lessen your chances of being shot down, but you’ll increase shop profits, too.
Pick Me! Pick Me!
If you want to close the sale, you need more than a well-written estimate and a “Give us a call if you decide to schedule it.” You need to develop a system tailored to customer needs and train your estimators and front desk personnel to sell.
Getting Savvy With E-Commerce
E-commerce. A lot of people talk about it, but what does it mean to your business?
The Need For Speed: Quantity Over Quality May Cost You
A shop manager who chooses quantity over quality may cost you more than a few dollars in comebacks. He may also cost you a few good technicians.
What to Do When Sales Suck, Part I
While there isn’t always a quick fix for sagging sales, examining volume and production will reveal what went wrong – and what needs to be done to pull your shop out of the red.
Log On to Learn: Internet/satellite Training
Technology is making training for collision repairers easier, faster and cheaper than ever before.
Call Me! Turning Callers into Customers
When potential customers call in, are you impressing them or annoying them? If you’re not sure, consider these nine tips for turning callers into customers.
Getting Into Customers’ Heads: Increasing the Chances of Selling Every Job
Hopefully, we can all agree that collision repair falls into two distinct operations: sales and production. Your shop may have the very latest heated downdraft booth and the snazziest computer-driven structural-repair bench, but unless you can get the customer to let your shop perform the repair, all the equipment in the world won’t help.
Collision Repair Franchise Opportunities
Buying into a franchise could be just what you — or your competitor — needs to pump up profits and market presence. Take a look at what you could be a part of — or up against.