9 Steps to Protect Your Shop from DV Claims
Post-repair inspectors, on average, see proper repairs one time out of every 100 inspections. Sloppy repairs are on the rise – and due to insurers forcing shops to carry liability insurance policies often exceeding $1 million, so are attorneys looking to hold shops accountable.
DRPs, Here We Come?
DRPs are expensive. And once financially dependent on DRP volume, you’re no longer in complete control of your business. That’s why we ask ourselves two key questions before making any DRP purchases. Part 4 of a year-long series.
Profiting from Customer-Pay Repairs
Afraid to make an insurance claim, many consumers are paying out-of-pocket. This trend not only presents some challenges for collision repairers, but also some opportunities.
Charge for Paint and Materials
Our suppliers don’t hesitate to raise prices or add “fuel surcharges” to compensate for increasing expenses. It’s time we shop owners do the same. Insurance companies pay $22 to $25 per hour for paint and materials in our area, and these rates have been basically the same for the past seven years. We all know
I Lost My DRP!
State Farm’s recent announcement that they’re testing a new direct-repair program and that they’ll be reducing the number of shops that participate has left repairers scratching their heads and pondering the same question: Is there life after Service First?
Examining DRP Contracts
State Farm’s decision to move to a single Select Service direct-repair program has the collision world abuzz – so this is exactly the right time to talk about all DRPs and what a shop truly receives and incurs by joining an insurer’s repair network.
Is There Still Money in Glass Repair?
A variety of factors have made in-house glass work less profitable, but some shop owners still make it work. Is it right for you?
Bullied No More: Learn How to Counter Intimidating Negotiation Techniques
“My way or the highway” negotiation techniques have intimidated the repair industry long enough. Learn how to counter them.
Repairing Hybrid Electric Vehicles
Question answered by: Mike West Recently, the Sierra Club — the environmental organization that acts as the world’s conscience when it comes to issues like protecting the spotted owl, old growth forests and, of course, global warming — weighed in with a press release titled, “The Next Big Thing From Detroit.” No, it wasn’t about
Perplexed by Paint
Turns out this topic is much like the famous Bill Clinton quote: “It depends on what the meaning of is, is.” Paint brand popularity and exact market share are touchy subjects among the refinish paint companies. No one wants to be quoted in print as having less market share than the next guy, and there’s