READER’S CHOICE: Attracting New Talent
“How do we draw more technicians into this business? We’re making less profit and doing more work for the insurance companies. The insurance companies are going to force themselves into a situation where they won’t have qualified shops.” – Bob Showers, body shop manager, Bentley Pontiac-GMC, Huntsville, Ala.
NABC Opens Nominations for 2009 PRIDE Awards
The National Auto Body Council (NABC) PRIDE committee has opened nominations for the 2009 PRIDE Awards, which recognize those in the collision industry who donate their time, energy and financial resources to worthy causes outside the industry. As the NABC anticipates the next round of nominations, the organization would like to recognize the four PRIDE
Hydrate Your Business
A recruiting and training plan now can stave off your thirst for employees later.
Top Female Skills USA Competitor Honored by Women’s Industry Network
In keeping with its mission to support and encourage women who are entering the industry, particularly those in the technical ranks, the Women’s Industry Network (WIN) honored Rachel Fonseca of New Bedford, Mass., with the organization’s second annual NACE educational scholarship. Fonseca finished in second place in the secondary collision competition at the SkillsUSA National
I-CAR Education Foundation Names Instructor of the Year
The I-CAR Education Foundation named Fred Steeves, a collision repair instructor from Oxford Hills Technical School in South Paris, Maine, its 2008 Instructor of the Year. Steeves received an expense-paid trip to NACE, where he was honored with a plaque during the Education Instructor Feedback session. Steeves worked in the collision industry for 23 years
Eliminate the ‘Fear Factor’
A group of your technicians confronts you with a list of demands and threatens to leave if those demands aren’t met. But there’s no need to panic if you’re running a sound business and have a plan to introduce new employees.
Effective Job Descriptions
Effective job descriptions ensure that potential hires will know exactly what’s expected of them. And that, in turn, will result in them being happy and productive.
In SOPs We Trust – Standard Operating Procedures
Standard operating procedures could offer a body shop owner more freedom and the ability to attract new insurance business by creating ‘verifiable’ trust.
Stand Out from the Competition – Gates Auto Body
Gates Auto Body believes that standard operating practices allow companies to do what their competition doesn’t – turn their employees into top performers and maximize results.
Re-Inventing Collision Repair
DCR Systems is using standard operating procedures to drive consistency, quality and continuous improvement.