AkzoNobel Slates 80 Business Classes
AkzoNobel Vehicle Refinishes Americas has posted training schedules for business classes slated in third and forth quarters of 2009. These classes cover an array of topics pertinent to owners and managers within the collision repair industry, the company says. “We assembled a very aggressive training calendar for 2009,” said Mike Sillay, services manager for
CSI Measurement
CSi Complete is the premier CSI (Customer Satisfaction Indexing) service available to collision repair and auto physical damage organizations. Utilize customer feedback to enable service recovery efforts with Hot Sheet Service Alerts. Measure, manage and grow your business utilizing CSI data. Contact Erin (ext. 131) or Cathy (ext. 134) at (800) 343-0641 or visit www.csicomplete.com.
Mitchell Makes Collision Parts and Labor Database Available Online
Mitchell International, Inc., announced that its collision parts and labor reference database is now available online. Accessible through the new “Online Parts and Labor Lookup” module, the database is now an integral feature of the Mitchell Information Center and leverages its built-in VIN decode and search functionality, the company says. Mitchell Information Center (www.mitchellinformationcenter.com) is
NACE and CARS Expand Conference
The International Autobody Congress & Exposition (NACE) and the Congress of Automotive Repair & Service (CARS) have developed an expanded 2009 conference program delivering a total of 84 sessions (or 138 hours) of education for the same cost as 2008. Both NACE and CARS are sponsored by Automotive Service Association (ASA) and co-located at the
Collision Industry Foundation’s eBay Charity Auction in Full Swing
The Collision Industry Foundation’s (CIF) eBay charity auction is being held at the CIF eBay Store, now through Sunday, May 31, at 12:59 p.m. Items being auctioned off include an advertising package that reserves a space on the deck lid of the No. 12 Penske NASCAR race car for the August 16th Sprint Cup race,
AkzoNobel Hosting PCE Boot Camps at DCR Systems
AkzoNobel has created and launched a series of in-depth “Boot Camp” training events to support its Process Centered Environment (PCE) program. PCE is a set of management tools designed to bring practical, definable and measurable processes to improve efficiencies specifically within collision repair centers. Keeping with the “real world” focus of the program, the
FinishMaster Promotes Mercuri to National Accounts Manager
FinishMaster has announced that Mike Mercuri has been promoted to national accounts manager. Mercuri joined FinishMaster in June 1995. He has held various sales and sales management positions during that time. Most recently, he was the district sales manager for the northeast region. In his new role, Mercuri will be responsible for working with multiple
Process Centered Environment Seminar to be Held in Cincinnati
The Building Blocks of Processed Centered Environment (PCE) course is designed for collision center managers and owners who are interested in learning the benefits and challenges of pursuing a PCE journey. The session – to be held Wednesday, June 3, at 6 p.m. in Cincinnati – presenter John Beckworth will explain: • Lean Manufacturing •
House Subcommittee Holds Hearing on Federal Regulation of Insurance
The U.S. House of Representatives Committee on Financial Services’ Subcommittee on Capital Markets, Insurance and Government Sponsored Enterprises last week held a hearing addressing how the federal government should oversee the regulation of the insurance industry. Rep. Paul Kanjorski, D-Pa., subcommittee chairman, opened the hearing with a statement that reflected the growing interest in the
House Subcommittee Holds Hearing on Federal Regulation of Insurance
The U.S. House of Representatives Committee on Financial Services’ Subcommittee on Capital Markets, Insurance and Government Sponsored Enterprises last week held a hearing addressing how the federal government should oversee the regulation of the insurance industry. Rep. Paul Kanjorski, D-Pa., subcommittee chairman, opened the hearing with a statement that reflected the growing interest in the