Love (to Undercut) Thy Neighbor
“It seems like shops are more obsessed with competing than with working and sticking together, so how will we ever better the industry for ourselves?” – Dennis Terry, technician, Hilltop Auto, Cabot, Ariz. The fact that insurers work so hard to control the consumer explains one of the reasons why shops don’t “stick” together. Shops
It’s Nice to Fool Mother Nature
Climates can be pretty extreme (too hot, too cold, too dry, too humid), but these days, the right preparation, products and professionalism are a solid defense against weather problems that try to attack a good paint job.
Caution: Snake Pit Ahead
Unfortunately, poor business ventures aren’t as obvious as road signs flanked by flashing yellow lights and orange cones warning you of impending danger. (If only it were that easy.) How can you avoid such pitfalls? By learning from those who’ve already fallen prey.
Caring for Your Refinishing Gear
Today’s consumer is savvier than ever, so you’ve got to deliver the perfect color match and a flawless finish. To do that, it’s critical that your spray gun and spraybooth perform as they were designed to.
Maintenance Musts: The Greatest Tools and Equipment in the World Won’t Help You Profits if You Don’t Properly Maintain Them
When you were little, Mom always said to take care of your toys. Now that you’re grown up, the same rules apply to your equipment. All the best tools in the world won’t help you increase workflow or profits if you don’t properly maintain them.
Trained to Win
Training can teach your staff to be more productive, more loyal and more responsive to customers – making your shop more profitable and your job much easier. Why, then, do collision repair shop owners – and other American business owners – commit such little money to such a big issue?
Behind Closed Doors: CARA Collision & Glass Bankruptcy
Since CARA Collision & Glass filed Chapter 7 bankruptcy, many in the industry are wondering what the heck is going on. Though the future is unclear, a few things are certain: Employees are out of jobs and former shop owners who took stock in the company are out of luck
Price Fixing or Price Negotiating
“Why do insurance companies control a shop’s labor rates? Isn’t this price fixing?” –– Ron Humphress, former parts manager, Good News Auto Body Shop, Salisbury, Md. Black Law Dictionary, 7th Edition, defines price fixing as an “artificial setting or maintenance of prices at a certain level contrary to the workings of the free market.” Price
Insurers: Cowboys At Heart?
Some insurers are rounding up consumers and steering them out of shops like herds of cattle – leaving many shop owners to ask: “Where’s the beef?”
Reducing Hazardous Waste
Managing waste should be done with the same care and attention to detail as any other integral part of your business because, after all, it affects your bottom line.