Hot Driver = Unsatisfied Customer
Today’s A/C-dependent consumers need their air conditioning.
The Evolution of DRPs
“To every thing – there is a season – and a time – for every purpose – under heaven.” Those lyrics have been repeating in my head since I began outlining this article examining direct-repair agreements. Why? Because to examine DRP agreements without examining their history and evolution would – in my opinion – be
Trade Secrets
Unusual, everyday tools commonly used in the collision repair industry.
The Clear That Took Afternoons Off: Clearcoat Problem
It started with a phone call. A customer was having trouble with his clearcoat. It seems the clear just didn’t spray right in the afternoon, so he was convinced that something was wrong with it or the hardener. I decided to gather some facts before I went down to see him. I knew the shop
When the Paint Hits the Fan
What are the common paint-shop screw ups? What mistakes are consistently causing paint failures – and costing you cash? Hint: It’s not all your painter’s fault.
Brushing Up on Paint Basics
Whether your paint technicians have been with you two months or 20 years, a quick refresher course on the foundations of paint mixing and application is always time well spent.
The Dirt … On Dirt
Is contamination in your paint jobs a common occurrence? It shouldn’t be. If you identify all the potential sources of contamination, you’ll find that painting isn’t such a dirty job after all.
Bedlining Your Pockets
As pickup trucks continue to grow more popular, so does consumer demand for bedliners. In fact, the spray-on bedliner aftermarket hit $90 million ’98. But how much of that $90 mil went into your bank account?
If You Build It…Remodeling Tips for Best Results
If you remodel your shop – and do it right – the return on your investment will be improved efficiency, increased profits and more motivated employees. Take it from these guys …
Finding Your Niche
What’s had the living daylights kicked out of it and smells like a herd of horses? It could be your next job. Repairing horse trailers, offering rental cars or spraying on bed liners are just some insurer-free services that can boost your bottom line.