Creative Recruitment
Your right arm. How important is it to you? An independent body shop owner recently said he would give his to find one good technician. If people are willing to give up body parts, you know things are bad!
Finders Keepers: Qualified Technicians
With a shortage of qualified technicians plaguing the industry, shop owners are asking, “Where’s the best place to find my next employee?” The answer: in your own back yard.
Get Involved: SAE
A new organization called the Service Technician Society (STS) is being formed for people who make their living fixing and maintaining vehicles.
Utah Valley State College
Striving to meet today’s increased demand for qualified technicians, collision-repair instructors at Utah Valley State College (UVSC) in Orem, Utah, are working to bring together students and the industry.
Pennsylvania College of Technology
Pennsylvania College of Technology has one of the oldest automotive programs in the nation, dating back to 1920 when the institution – then a local technical institute – served to educate World War I veterans in servicing automobiles.
Senior Service
The focus of automotive service – now and in the future – is to meet or exceed the needs of all customers. When it comes to a reality check, many of us would fall short of the mark when it comes to dealing with our senior-citizen customers.