Back to Basics: Damage Analysis
Supplements are a waste of time. We need to learn how to write a complete repair blueprint to reduce supplements and cycle time.
Back to Basics: Selling
In a collision repair center, the most important activity is selling.
Customer Service: Getting Back to Basics
Ball position, check. Feet and shoulders square to target line, check. Grip neutral, check. Hands slightly pressed forward, check. Muscles relaxed, check. Lock and load. Anyone who’s a golfer will recognize this checklist. These are the things you want to make sure are proper before you swing the club. They’re the fundamentals, really, upon which
Back to Basics: Body Shop Marketing
The term ‘marketing’ is poorly understood in the collision repair industry, yet it’s the most important activity in a body shop. Here’s the true definition of it and how to maximize its effectiveness.
Back to the Basics
The B-7 is a high performance, versatile, reliable, simple and cost-effective machine that’s sole purpose is to go back to basics and give a shop what it needs at a price it can afford. Call (425) 775-4000.
SUPER TECHNOLOGY ISSUE: Airbag Basics
Airbags, along with other components of safety restraint systems, are becoming increasingly sophisticated, and misinformation is spreading like wildfire. Here’s the real deal on what you need to know to restore them to OEM standards.
ABSolute Basics
Anything that can be exposed to impact may be in need of repairs after a wreck – including the antilock brake system. Error!
Brushing Up on Paint Basics
Whether your paint technicians have been with you two months or 20 years, a quick refresher course on the foundations of paint mixing and application is always time well spent.
Building Basics
Should you build a new facility? Before donning a hard hat and diving into construction, put on your thinking cap to determine if building new is for you.
Measuring Basics
The more user dependent the measuring system, the greater the chances of error. For this reason, so-called "simp,tapes and gauges – aren’t simple to use properly.
