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Strategic Partnerships

No business exists in a vacuum, least of all a collision repair shop.

More Than an Estimate

It used to be so easy to write an estimate. Easy, that is, until the ARMS people announced to the country: "A customer doesn’t need an estimate. The customer is in pain and wants his vehicle made whole again." This tiny piece of information had a huge – and dramatic – effect on many leading

A Model of Success: A 1:24 Collection!

Lee Stone began collecting cars nearly two years ago – everything from a Ford Model T to a ’56 Ford Pickup to the newly designed 1994 Mustang – and the collection is now pushing 30 vehicles.

The 1997 Industry Profile

That was then … On Nov. 14, 1896, Britain abolished the Red Flag Law, a crazy, crazy mandate that forced motorists to drive behind a person who waved a red flag and walked ahead of the vehicle. While arguable – and in no way based in fact – this very well could have been the

Filling In the Details: Modern Plastic Fillers

Selecting and using modern plastic body fillers can be confusing – a myriad of products are offered by a myriad of manufacturers, each with its own recommended application procedures.

A History of Success and Change

The time: 1894. The place: Boston, Mass. The body shop: Fitzpatrick Brothers.

“X” Marks The Spot

In the old pirate movies, “X” always marked the spot on the map where the buried treasure was located. Often encrypted, the maps were laid out using the only measuring method known at the time – latitude and longitude.

The Cost of Going Global

Since each country’s refinish market is at a different stage of maturity, product needs vary – making formulation costly for manufacturers and standardization of VOC rules nearly impossible.

Analyzing Collision Damage: Estimates

Writing estimates can easily make or break a collision-repair shop’s business. The estimate is more than a financial barometer for the customer and insurance company –
it’s the first step in the repair process.

Straightening Modern Metal: Using Heat

Using heat to facilitate the straightening of a modern automobile or light truck is very tempting.