Celette Training Division Achieves ASE Accreditation
The training division of Celette SA, Vienne, France, has achieved certification by the National Institute for Automotive Service Excellence (ASE) in Continuing Automotive Service Education (CASE). The University of Celette accreditation includes the U.S. as well as Celette’s international operations. The CASE program offers professional certification for providers of ongoing technical training. The National Automotive
2010 ASRW Partnering Program Kicks Off with Industry Support
Automotive Service & Repair Week (ASRW 2010) reports it has received strong industry support for this year’s events via the ASRW Partnering Program (APP). The APP is designed to foster industry participation by partnering organizations supporting the many segments of the automotive service and repair industry. APP participants promote unified industry involvement, while strengthening their
The Big Stuff
There may be less insurer involvement and less overcapacity in the heavy truck collision repair business than there is in the passenger car business, but it has plenty of its own unique challenges.
A Few Good Techs
Is there really a technician shortage or just a misappropriation of qualified techs? Is the pool of technicians shrinking faster than the collision repair market?
Will the end result be higher door rates?
Going Head to Head
Collision repair consolidators seem focused on customer service as opposed to offering insurance companies even lower repair costs. They’re also concentrated on honing their operations to a razor sharp state of efficiency (which, incidentally, will lower repair costs).
Even ‘Know It Alls’ Need Training
Take it from a reformed Mr. Know-It-All: You don’t know what you don’t know — so training is vital to staying ahead in an ever-changing industry.
Shattered Market: The Body Shop Glass Business
NAGS list price discounts are increasing, labor payments aredecreasing and deals made behind our backs are eroding profitability. Still, you might want to consider performing your own glass installations since, ultimately, you’re the one shouldering the liability.
Never Lose Sight of the Goal
Giving away business? In today’s competitive and consolidating marketplace, how could such a thing happen?
Tapping Education and Training Sources
Here we go with another story on the technician shortage. But you may be surprised to learn that the tools you need to combat the problem are tools you already have – and tapping these sources for education and training can lead to a steady flow of qualified and loyal technicians.
Trained to Win
Training can teach your staff to be more productive, more loyal and more responsive to customers – making your shop more profitable and your job much easier. Why, then, do collision repair shop owners – and other American business owners – commit such little money to such a big issue?