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The Case of the Disappearing Tech

The talk about the lack of the human resources in this industry.

This Month’s Ailing Shop

Shop size: 12,500 total square feet Equipment: two drive-on frame racks, two booths (one downdraft) and a lift for tear-down estimates. Employees: 12 Annual Sales: $1.5 million Quality of work: Good Problem overview: Husband and wife shop owners want to grow their business, but they don’t know how – they’re close to burnout as it

Wer’re Not in Kansas Anymore

The industry’s direction is being driven by consolidators, replicators, franchises and insurer-owned shops — everyone but the single-shop operator.

Keep the Cash Flowing

Profitability and cash flow aren’t the same thing: You may have a backlog of profitable jobs scheduled, but no money to pay the bills. How do you overcome this? Learn to manage three things: owner’s extras, accounts receivable and accounts payable.

What to Do When Sales Suck, Part I

While there isn’t always a quick fix for sagging sales, examining volume and production will reveal what went wrong – and what needs to be done to pull your shop out of the red.

Don’t Shoot the Messenger! Ohio’s Jack Lundberg

Faced with the challenge of registering Ohio’s collision repair facilties, Jack Lundberg has been called a savior by some, the devil by others. Throw in a few death threats, and you know how Lundberg feels by 10 a.m.

Consent Decree: Enforceable or Forgetable?

In 1963, 265 insurers signed a Consent Decree drafted by the U.S. Justice Department and Attorney General Robert Kennedy. By signing, they agreed to abide by the Decree’s terms: no more demanding discounts, setting hourly rates, boycotting repair shops and using specific appraisers. It’s still a binding agreement today … but will it ever be enforced?

Antitrust in Insurer- Repairer Business Relations

‘Antitrust’ is spoken of frequently in the collision repair industry but is still often
misunderstood. Here’s a clear definition of what it is and how it relates to insurer- repairer business relations.

The Government to the Rescue? SBA’s 504 Program

Donnie Jones had always dreamed of building a state-of-the-art body shop. But he faced major obstacles. Every banker he tried to get a business loan from wanted 25 to 30 percent in cash equity, with rates and terms that would have been a major stretch for his cash flow.

Show Me the Money! How and When to Sell Your Shop

As a successful collision shop owner, you’ve probably had to pour most of your time, energy and money into your business for what may have seemed like forever. It’s not forever, but it is a long time – the typical shop owner has been in business for 15 to 20 years.