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The Cost of Going Global

Since each country’s refinish market is at a different stage of maturity, product needs vary – making formulation costly for manufacturers and standardization of VOC rules nearly impossible.

Legal Insight: Know Laws that Affect Your Business

As a body shop owner, you have a lot to worry and think about. If you’re successful, though, you probably make the time to check the quality of the paint work leaving your shop
– even though you employ painters.

Overcoming Roadblocks

Three men – Bob Anderson, Jerry Kottschade and Joe Sanders – have devoted a great deal of time over the years to assume positions of leadership within their chosen field.

Analyzing Collision Damage: Estimates

Writing estimates can easily make or break a collision-repair shop’s business. The estimate is more than a financial barometer for the customer and insurance company –
it’s the first step in the repair process.

Straightening Modern Metal: Using Heat

Using heat to facilitate the straightening of a modern automobile or light truck is very tempting.

Get It Straight: Alignments

Customers these days are pickier than ever about the work performed on their vehicles – and alignment isn’t an exception. If customers aren’t satisfied with how their cars ride, steer and handle after driving them out of your shop, you’ll likely see those customers again – for the redo.

The Power Of Perception

It’s been said that the way people are dressed or how they look will make a difference with how they’re treated.

Restoring Corrosion Protection

I think we’re all in agreement that new-car construction techniques have given rust the old heave-ho. Used to be a new car would show signs of red rust in as little as 12 months, whereas nowadays, new cars carry 100,000-mile rust-through warranties.

Working Magic: Paintless Dent Repair (PDR)

PDR is only as good as the operator on the other end of the pry tool.

Super Tech Tips

The best weapon, as always, is knowledge.