Does Your Shop Measure Up?
Techs working to beat the clock often skip the measuring process. But if you add a separate line to your estimate for the setup of the measuring system in addition to the setup of the vehicle on the frame machine, some of your techs might be more willing to knock the dust off the old measuring system once and awhile.
Can Your Shop Withstand the Scrutiny?
Shops producing poor quality repairs?
Breathe Easy: Painters and Asthma
The same characteristics of polyurethanes that make them such good paints also cause isocyanate asthma in some painters. How can you prevent your painters from becoming ill? By understanding the health risks they take each day and insisting they use the proper breathing equipment.
Flat-Out Fair: Break Up Labor and Pay Everyone Fairly
How do you break up labor and pay everyone fairly? While converting his shop from all combination techs to a departmentalized metal shop and paint shop (a process he refers to as “Armageddon”), this shop manager developed a system to pay techs what they deserve while motivating them to work as efficiently as possible. It
Putting Our Heads Together
Want more claims dollars? Strive to standardize your business.
Better Pay for Better Work
While many shop owners say it’s not good business to pay more money to a less productive tech, I say stop thinking of it as paying more for less — and start thinking of it as paying more for better.
A View of the Industry
A snapshot of the “Collision Industry” survey.
Only You Can Eliminate Shortcuts
Technicians who continue to make shortcuts during repairs will only end up giving a bad reputation to the entire industry. Unfortunately, some techs don’t feel they have a choice. Changes need to be made so the guy making the quality, profitable repairs is the coolest dude in the shop.
There Is No Technician Shortage
Despite what the industry tries to convince itself of, the shortage of job applicants isn’t caused by a lack of qualified techs. It’s due to low wages, unsupportive shop owners and truly greener grass on the other side of the fence.
Do Your Job and Get Paid for It: Estimating
Too many shops aren’t getting compensated for the repair procedures they perform because they fail to itemize them on their estimates. How can you be sure you get paid for all the work you do? Become familiar with your estimating system P-pages.
