Deep in the Heart of Texas: The NACE Convention
Round ’em up and move ’em out! NACE is headed for Dallas!
When Worlds Collide: Collision Repairers vs. Insurers
Can collision repairers really fight off the insurer invasion of the industry? Or, rather than waging war, should they learn to live together in peace?
Market Profile: The Collision Repair Market in 1997
A year filled with changes and challenges, some shop owners came out ahead while others dreamed of getting out
Which Benefits Are Beneficial
For most collision repair shop owners, devising
an effective employee benefit plan is a guessing game at best.
Purchasing Power
Before you hand over the cash, rattle off your credit card account number or sign the bottom of a check, be sure you can justify the expense of that new piece of equipment.
When Disaster Strikes
If you’ve even casually kept up with the news in recent years, then you’ve probably noticed a disturbing increase in the number of natural disasters in the 1990s:
The Two Faces of Japan
From ancient Shinto temples to modern-day skyscrapers, the Japanese relish technology, yet revere tradition. But with Japan’s collision repair industry changing with the times,
will the Japanese people also deviate from tradition to fight for their industry’s autonomy?
More Than an Estimate
It used to be so easy to write an estimate. Easy, that is, until the ARMS people announced to the country: "A customer doesn’t need an estimate. The customer is in pain and wants his vehicle made whole again." This tiny piece of information had a huge – and dramatic – effect on many leading
Legal Insight: Know Laws that Affect Your Business
As a body shop owner, you have a lot to worry and think about. If you’re successful, though, you probably make the time to check the quality of the paint work leaving your shop
– even though you employ painters.
Negotiating with an Insurance Adjuster
Regardless of where the majority of your business comes from, one fact of life of owning a collision-repair shop is having to negotiate with an insurance adjuster.