I Want My Money! Establishing Invoicing Systems to Get You Paid
Tired of getting paid late or not at all? By establishing systems for managing your accounts receivable, you’ll increase profitability, decrease stress and improve customer — and insurer — relations.
Help Wanted: How to Get the Best
If you’re looking for a few good employees, you’re not alone. But to attract qualified applicants, you need to revitalize recruiting and organize your hiring process.
Call Me! Turning Callers into Customers
When potential customers call in, are you impressing them or annoying them? If you’re not sure, consider these nine tips for turning callers into customers.
Why Get Certified: ASE Certification and Profits
ASE Certification can help boost your shop’s professionalism and customer confidence — which, in turn, can help boost your shop’s profits.
Getting Into Customers’ Heads: Increasing the Chances of Selling Every Job
Hopefully, we can all agree that collision repair falls into two distinct operations: sales and production. Your shop may have the very latest heated downdraft booth and the snazziest computer-driven structural-repair bench, but unless you can get the customer to let your shop perform the repair, all the equipment in the world won’t help.
Use It – Or Lose It: New Technology
If you’re not fully utilizing today’s technology — if your shop’s full of “toys” that no one uses — then you’re not fully utilizing your shop’s potential for profits.
Change Waits For No One
In the rapidly changing world of collision repair, something that was revolutionary yesterday may be obsolete tomorrow — including your business.
Streamlining the Industry
Collision repair has been a fragmented and inefficient industry for years — but consolidators are hoping to change all that.
Selling the Estimate
Turn those “waste of my time, just part of the job” drive-in estimates into sales by following a few simple steps.
Cheaters Never Win
Back-alley shops and unethical owners have dragged our names through the mud long enough. Here’s what to do if your boss is bad.