Off With the Parts!
Shuffling new parts from metal department to paint department and back again is beginning to show its age. Though industry critics insist painting parts off the car isn’t a practical alternative, some production shops disagree – and have the reduced cycle times and increased profits to prove it.
Building a Case for Industrialization
When your competition industrializes their operations, their production efficiency will improve dramatically – possibly 37 to 50 percent in a single shift. With such fierce competition, can you afford to continue doing something because “that’s the way we’ve always done it”?
Is Your Paint Shop Profitable?
It’s all in the numbers. By taking out your calculator and figuring how well you’re doing on your key performance indicators, you can quickly determine where you’re proficient in the paint shop and where you’re just painting yourself into a corner.
Reader Question
Is a company legitimate if it’s willing to refer work at a 5 percent commission taken from the customer’s deductible?
Point and Click for Parts
Buying crash parts online may save a lot of shops a lot of time. But as the Internet continues to grow and online parts dealers continue to pop up faster than long-lost cousins at a lottery winner’s mobile home, the question of whether or not the industry is ready remains. The technology seems to be there, but does that mean it’s a good idea?
What’s Up?
Your profits are…if you learn to upsell!
Repairers to the Rescue: Charitable BodyShop Owners
Collecting food for the hungry and building homes for the homeless may not seem heroic compared to pulling a child from a burning building, but they are heroic – especially to the people on the receiving end of your charitable acts
Should Have Known Betterment
Betterment. Sounds like a new flavor of gum from Wrigley’s. Well, to car owners and collision shop managers and owners, betterment might not be so sweet, and their attitude toward it hasn’t been so carefree.
The Rest of the Way Around the World
After BodyShop Business’ roving reporter Mike Lawrence returned from his two-day, 17-country whirlwind trip – in which he studied collision repair markets around the globe – he determined that while each country’s market is unique, it also sounds strangely familiar…(Continued from the August 2000 issue of BodyShop Business).
The Fraud Triangle
Anticipating possibly getting something for nothing – and convincing themselves they’re entitled to it – repairers, insurers and consumers commit fraud on a daily basis, assuming that if they don’t get caught, no one gets hurt. But nothing comes without a cost.