The Invisible Repair
Bringing a collision-damaged car back to preaccident condition in a fast, quality-oriented manner while still making a reasonable profit is the goal of every modern body shop today.
The 1997 Industry Profile
That was then … On Nov. 14, 1896, Britain abolished the Red Flag Law, a crazy, crazy mandate that forced motorists to drive behind a person who waved a red flag and walked ahead of the vehicle. While arguable – and in no way based in fact – this very well could have been the
Get It Straight: Alignments
Customers these days are pickier than ever about the work performed on their vehicles – and alignment isn’t an exception. If customers aren’t satisfied with how their cars ride, steer and handle after driving them out of your shop, you’ll likely see those customers again – for the redo.
Room to Grow
Name: American Auto Body Location: Akron, Ohio Owner: Joe and Rocky Piscazzi Established: 1976 Square Footage: 20,000 Number of Employees: 10 Repair Volume: 60 cars per month Rocky Piscazzi recently learned that relocating to a new body shop can trigger Murphy’s Law of moving – everything costs more than expected. “Even though I’ve learned that
Creative Recruitment
Your right arm. How important is it to you? An independent body shop owner recently said he would give his to find one good technician. If people are willing to give up body parts, you know things are bad!
Finders Keepers: Qualified Technicians
With a shortage of qualified technicians plaguing the industry, shop owners are asking, “Where’s the best place to find my next employee?” The answer: in your own back yard.
Out With The Old
A good place to start when you’re considering upgrading is to take an inventory of your shop.