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Clang! Buzzz… Tick, Tick, TICK!!!

Diagnosing and eliminating annoying interior noises will restore the sanity of tormented vehicle owners

Shop Gone Bad

Good shops utilize their facilities and technicians efficiently. Bad shops don’t. Surprisingly, profitable shops are often the worst

The Two Faces of Japan

From ancient Shinto temples to modern-day skyscrapers, the Japanese relish technology, yet revere tradition. But with Japan’s collision repair industry changing with the times,
will the Japanese people also deviate from tradition to fight for their industry’s autonomy?

Peak Performance: Maintaining the Equipment in Your Paint Shop

The investment in a state-of-the-art paint department can be mind boggling.

Rains, Planes and Dames

Name: J&L Auto Body Location: Summerville, S.C. Owners: John and Linda Disher Established: 1981 Square Footage: 10,000 Number of Employees: Nine Repair Volume: 12 cars per week (collision) Average Repair Ticket: $2,000 September 1989: The winds picked up. The heavy rains came. The ocean went crazy. Wreaking havoc on lives and properties, Hurricane Hugo stormed

Hazardous Free

Dave Humes, owner of Humes Collision Center in Hermantown, Minn., made some
changes in his shop that he’d reduce his hazardous waste by 60 percent.

Reducing Hazardous Waste

Managing waste should be done with the same care and attention to detail as any other integral part of your business because, after all, it affects your bottom line.

The Heat Is On

The use of heat to dry paint is a hot topic these days.

Community Spirit

There’s plenty of opportunity for you to boost your shop’s image, gain customer loyalty and contribute to the welfare of the community.

Among the Elite

Name: Elite Auto Painting and Body Repair Location: Modesto, Calif. Owner: Moises Martinez Established: 1994 Square Footage: 18,000 Number of Employees: 16 Repair Volume: 120 to 140 vehicles per month Average Repair Ticket: $2,100 Making good decisions has become a habit for Moises Martinez. Start with the 34-year-old’s decision to open his own shop after