Made in Taiwan
You know that aftermarket parts come from Taiwan, but do you know what specific companies those parts come from? Probably not. But you will. For the next few months, we’ll take a look at several of the key Taiwanese A/M parts manufacturers.
No Grease Monkeys Here: Our Industry’s Image
If you don’t think a lot of the problems we face in the collision repair industry are related to our negative image, think again. Between the public and the educators, our industry is often viewed as fit employment only for the mentally disabled and the drug and alcohol impaired. But it’s not their fault they think that way — it’s ours.
The Unofficial Collision Repair Dictionary
Many terms are used every day at our shops, but their true meanings are often muddled by the craziness of our business. A quick check of the dictionary can get us back on track.
The Government to the Rescue? SBA’s 504 Program
Donnie Jones had always dreamed of building a state-of-the-art body shop. But he faced major obstacles. Every banker he tried to get a business loan from wanted 25 to 30 percent in cash equity, with rates and terms that would have been a major stretch for his cash flow.
Show Me the Money! How and When to Sell Your Shop
As a successful collision shop owner, you’ve probably had to pour most of your time, energy and money into your business for what may have seemed like forever. It’s not forever, but it is a long time – the typical shop owner has been in business for 15 to 20 years.
When the Experts Are Absent: Cross-training Works
Do you dread employees going on vacation or calling in sick because your shop can’t function without them? Do you dread being sick or going on vacation because your shop can’t function without you? If so, cross-train to create substitutes who fill in when the experts aren’t there.
Career Shop or Stepping Stone? High Employee Turnover Rate
A high employee turnover rate can slow shop productivity, weaken the image of your business and dilute the morale of remaining employees. But by understanding techs’ most common complaints, getting personal and offering some unorthodox benefits, you can be sure the employees you hire today are with you tomorrow.
Becoming the Fastest Gun in the Shop
Because the industry is changing rapidly, the best painters are productive technicians, active communicators, speedy problem solvers and quick learners.
Looking For A Few Good Women
Forget skirts! Some women enjoy donning coveralls and working in a body shop’s production area. And though you don’t see many women in technical roles — yet — opportunities abound.
Help Wanted: How to Get the Best
If you’re looking for a few good employees, you’re not alone. But to attract qualified applicants, you need to revitalize recruiting and organize your hiring process.