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California Department of Insurance Proposes Rules to Strengthen Anti-Steering Law

The California Department of Insurance (DOI) has released its proposed changes to the state’s anti-steering statute. The proposed rules would prevent an insurer from discussing DRPs or an alternative facility if the claimant informs the insurer that he or she has selected a specific repair facility. The rules would also prevent an insurer from raising

‘Right to Repair’ Passes New Jersey Assembly

The New Jersey Assembly passed the Motor Vehicle Owners’ Right to Repair Act (A.B. 803) Monday by a vote of 49 in favor, 22 against and 8 abstaining. The bill now moves to the Senate for consideration. Introduced by Assemblyman Reid Gusciora (D-Mercer), the legislation is designed to ensure that New Jersey independent repair shops

Judge Tosses Progressive’s Fraud Suit Against New York Body Shop

New York body shop owner Greg Coccaro can mark one in the industry’s “win” column after a New York state Supreme Court judge yesterday tossed out a fraud case filed against him by Progressive Insurance. Coccaro and his Mercedes-Benz certified collision repair facility – North State Custom Auto in West Chester County, NY – were

Anti-Steering Bill Senate Hearing Successful, Says Missouri Collision Coalition

Power in numbers was demonstrated last Tuesday when the Missouri Collision Coalition (MCC) made up of Missouri associations AASP of Missouri, ASA MOKAN and SCRS MOKAN testified at the State Capitol in Jefferson City. Mo. in support of Senate Bill 775. According to MCC lobbyist Bob Smith, when Senator LuAnn Ridgeway, vice chairperson of the

Anti-Steering Bill Senate Hearing Successful, Says Missouri Collision Coalition

Power in numbers was demonstrated last Tuesday when the Missouri Collision Coalition (MCC) made up of Missouri associations AASP of Missouri, ASA MOKAN and SCRS MOKAN testified at the State Capitol in Jefferson City. Mo. in support of Senate Bill 775. According to MCC lobbyist Bob Smith, when Senator LuAnn Ridgeway, vice chairperson of the

Shrewd Player, Poor Payer: Progressive’s “Concierge” Program

Despite Progressive’s hardball reputation, it’s had no trouble recruiting shops for its “concierge” program – which eliminates all shop/customer contact and makes Progressive liable for repairs.

Putting the “Expert” in Witness

By using your repair knowledge in the courtroom, you can make upward of $150 an hour – and educate and protect consumers at the same time.

10 Reasons To Measure

Whether it’s minor or major structural damage, setting up your measuring system and then measuring properly reduces the overall time spent repairing the vehicle.

Apathy

A massive segment of repairers – wallowing in yesteryear’s thinking and uninterested in learning anything new – are driving themselves out of business. Do you fit this description?

Insurer-Owned Shops: Anomaly or Trend

er relationships?”– Johnny Reyes, operations specialist, Pacific Collision Center, Inc., Placentia, Calif. Question answered by: Charlie Barone Among the greatest concerns of body shop owners in the United States is the possibility of a developing trend toward insurance company ownership of body shops. While the advancement of the Sterling/Allstate venture appears to be rapid in