State Farm, Allstate Blame Smart Cars for Insurance Rate Increases
“Cars are just getting more expensive to repair, due to the technology,” State Farm spokeswoman Missy Dundov told the Chicago Tribune.
Georgia Policyholder Wins Breach of Contract and Bad Faith Case Against State Farm
After a vandal broke the policyholder’s windows, flattened her tires and scratched her paint, State Farm refused to pay for towing costs, full car rental and full costs of repair, applying a different method of determining its payment obligations than those described in the policy.
Racketeering Case Against State Farm Headed to Trial
A federal appeals court denied State Farm’s petition to block a class action involving policyholders who alleged that State Farm breached its contract with them when it required the use of aftermarket parts in the repair of their vehicles.
NJ and NY Collision Repairers Could See Significant Decreases in Labor Rates After State Farm Rezoning
Reports are that some New York- and New Jersey-area body shops are seeing a decrease in labor rate of $15 to $16 per hour based on a new method of calculating the prevailing competitive price by State Farm.
State Farm Adjusts Rates for Auto Glass Pricing
Dave Phillips, a company spokesperson, stated that State Farm is adjusting its market rates for auto glass pricing in relation to National Auto Glass Specifications (NAGS) and labor rates.
Judge Allows Class Action in State Farm Non-OEM Parts Case
Approximately 4.7 million State Farm policyholders can band together to sue the insurer for allegedly lying about its efforts to financially back a judge who overturned a $1 billion decision over the use of non-OEM parts.
Mississippi Collision Repairer Challenges State Farm Over Vehicle Scan
A Mississippi body shop owner claims that State Farm is refusing to pay for a pre- and post-repair scan of a 2012 Chrysler van, despite acknowledging that Mopar says it must be done.
Body Shop Owner Questions State Farm on “Scorecard”
Repairer says ever since State Farm “switched up” the system last year, his “score” has been cut in half for no apparent reason.
State Farm Policyholder Voices Displeasure Over Repair
In an email dated March 14th to media members and State Farm executives, “Erin” spoke of the disappointment, pain and frustration with the claims process after she received what she felt were substandard repairs at a State Farm Select Service shop.
South Carolina Body Shop Owner Takes on State Farm Over Botched Repair
After inspecting the car repaired by a Select Service shop, Ascue’s Auto Body & Paint Shop came up with a corrective estimate total of $5,423.03, far more than State Farm’s estimate of $519.
