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Getting Your Money’s Worth

"How does a consolidator arrive at the value of a shop?" — Clyde Wilkerson, owner, Wilkerson Body & Frame, Kokomo, Ind. To answer this question, we must first define which type of consolidator you might be dealing with. Collision shop consolidators generally fall into one of two categories. The Predator First, there’s the consolidator whose

10 Tips for Eliminating Repair-Related DV

Figuring dimished value.

Should You Get Into Bedliners?

Sure, starting a spray-on bedliner business sounds like guaranteed money in your hands, but if you aren’t informed on the technical aspects, then you may soon find yourself empty-handed instead.

Salary vs. Commission

Each compensation method has its pros and cons. Ultimately, it comes
down to choosing the one that will compensate each individual technician according to his or her ability.

Survival Strategies for Independents

Consolidation or Independence?

Gimme, Gimme, Gimme: Better, Cheaper & Faster

Years ago, the belief in business was that you could provide a product better, cheaper or faster — pick two. But to achieve success today, you must offer all three. Customers expect more, for less money and want it yesterday.

Liability For Sale

With more than $3 trillion in assets belonging to the insurance industry, the acceptance of liability must be a valuable commodity — and the sale of liability must be a profitable business. So why are you only charging the wholesale time it takes you to do a task without financial consideration for the liability you accept?

Career Shop or Stepping Stone? High Employee Turnover Rate

A high employee turnover rate can slow shop productivity, weaken the image of your business and dilute the morale of remaining employees. But by understanding techs’ most common complaints, getting personal and offering some unorthodox benefits, you can be sure the employees you hire today are with you tomorrow.

Acquiring an Estimating System

Whether you’re going to purchase the preferred system of an insurer or the system you prefer, your new estimating system won’t do you a darn bit of good unless you know what you’re getting — and how to use it.

Resolving Shop/Insurer Conflicts…Peacefully

Many shop owners complain that insurance companies aren’t allowing them to make a living. How is it, then, that so many other shop owners are working with insurers successfully?