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Repairing the Crash-Parts Market

The situation with replacement crash parts may be a bit of a wreck, but it’s not a total loss. What’s considered a pile of unwanted sheet metal and plastic by many repairers could be turned into a more favorable and profitable alternative to OE parts — if the industry can quit complaining and learn to communicate.

The “Big 3” Interview

Reps from Ford, GM and DaimlerChrysler speak candidly about their plans, their problems and their predictions for the collision repair industry.

Where Have All The Graduates Gone

The number of quality entry-level techs graduating from vo-tech schools continues to slump. So what are you doing about it? As the saying goes, if you’re not a part of the solution, you’re a part of the problem.

The “Big 3” Interview

Reps from Ford, GM and DaimlerChrysler speak candidly about their plans, their problems and their predictions for the collision repair industry.

Setting Up An Air System: Important Tips

Whether you’re buying your first air system or upgrading your existing one, remember these tips before making any purchasing or installation decisions.

A Case for Competition: OEMs vs. A/M Parts

A/M crash parts were once the collision industry’s best-kept secret — until insurers discovered them. When the tables turned, so did repairers allegiance to A/M parts. But where would the industry be if only OEMs supplied replacement crash parts?

Weighing the Options: Repair or Replace?

To repair or replace shouldn’t be decided by tossing a coin or by an insurance company. If you’re unsure what to do, your best bet for success is to talk with techs who’ve been there, done that.

Why Comply? Mandates of the EPA and OSHA

With all the regulations mandated by the EPA and OSHA, it’s easy to spend so much time trying to comply that you hardly have any time left to repair cars, right? Wrong! Quit complaining and start complying.

Deep in the Heart of Texas: The NACE Convention

Round ’em up and move ’em out! NACE is headed for Dallas!

Cheaters Never Win

Back-alley shops and unethical owners have dragged our names through the mud long enough. Here’s what to do if your boss is bad.