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Shop Owner Profile

Where would we be without all the shop owners in the world? After all, even the most productive, profitable and professional shop must have a leader — someone to guide the business and lock up after everyone else goes home.

Another Leg to Stand On?

Ohio court rules that an insurer has to pay for the “diminished value” of an insured’s car after a wreck

Point/Counterpoint, Should an Insurer Pay for Both Tint and Blend?

First, the fact that color variance decks are available indicates that the colors of many vehicles in the field drift from the factory standards. I sold autobody/refinishing supplies for 20 years and worked with paint manufacturers to develop blendable matches for numerous colors. It was necessary to tint the color, spray it out, compare it

Ditch Your One-Dimensional Ways

Only selling collision repair service these days? Diversification is the answer
to getting your profits back and making your business worth owning.

Drop the Gun and Step Away from the Adjuster

Believe it or not, there are seasoned appraisers in the industry who aren’t the enemy — and who aren’t happy with insurers’ penny-pinching policies that disregard quality and fair profit In my September Editor’s Notes, I wrote about an appraiser named Pat, who has some interesting views regarding the industry. You see, Pat is on

Shop Owner Profile: Mom and Pop Operations

Family-run businesses still dominate the market, while the Mom and Pops running them are becoming better educated.

The 1997 Industry Profile

That was then … On Nov. 14, 1896, Britain abolished the Red Flag Law, a crazy, crazy mandate that forced motorists to drive behind a person who waved a red flag and walked ahead of the vehicle. While arguable – and in no way based in fact – this very well could have been the

Internet Insight

You’ve no doubt heard about the Internet. Whether it’s those commercials with guys in suits surfing in the streets, Al Gore talking about the Information Superhighway or somebody on the radio telling you about "dot com," it’s all around you. You may even be a “netizen” yourself.