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The Heat Is On

The use of heat to dry paint is a hot topic these days.

The Invisible Repair

Bringing a collision-damaged car back to preaccident condition in a fast, quality-oriented manner while still making a reasonable profit is the goal of every modern body shop today.

Singin’ the Blues in Montana: Blue Body Paint

Name: Blue Body & Paint Location: Billings, Mont. Owner: Delane Langton Established: 1989 Square Footage: 4,320 Number of Employees: Two Repair Volume: 10 per month (collision) Average Repair Ticket: $2,000 Delane Langton has the blues. It’s not that he’s sad … it’s just that, well … he likes the color! All of his cars are

A Crash Course on Retrofits

As a collision repair specialist, air-conditioning service is part of your job. When your customers bring in their cars for repairs, you want to offer them all the services required.

Spraybooth Gadgets

Extras or gadgets can be added to almost everything sold these days. Even spraybooths.

More Than an Estimate

It used to be so easy to write an estimate. Easy, that is, until the ARMS people announced to the country: "A customer doesn’t need an estimate. The customer is in pain and wants his vehicle made whole again." This tiny piece of information had a huge – and dramatic – effect on many leading

The Tale of One Shop Continues…

….with Paul and Teresa Slate

Ask the Executives

There’s no better place to go for advice than to those who’ve reached the top. To help you climb your ladder of success, we asked Clark Plucinski and Russell Verona – both industry leaders and BodyShop Business Executives of the Year – questions ranging
from productivity to customer relations to future trends:

Seeds of Success: Redfield Collision Center

Name: Redfield Collision Center Location: Festus, Mo. Owner: Greg Redfield Established: 1976 Square Footage: 18,200 Number of Employees: 27 Repair Volume: 116 cars per month Average Repair Cost: $1,640 The first Harley-Davidson motorcycle was made entirely by hand by four men in a backyard shed. Although it started out simple, the now-mass-produced Iron Horse ended

Selecting a MIG Welder

Before purchasing a MIG welder – or any welder – you must first determine which machine has the right capabilities for your shop. The Q & A that follows will help you determine whether a Gas Metal Arc welder (or MIG welder) is the right machine for you, and it will also aid in your selecting the proper MIG equipment.