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PRIDE Award Winners Selected

Check out the stories behind this year’s award winners. St. Charles, Ill. – The National Auto Body Council has once again singled out those businesses, individuals and groups in the collision repair industry that have distinguished themselves and the industry by performing humanitarian and/or service deeds outside of their normal job responsibilities. This year’s PRIDE

Weld It Right: Know the Best Gas Mixture for MIG?

Welding is probably the least understood repair procedure in the collision industry, yet it’s the most critical. Do your techs know the best gas mixture for MIG welding high-strength steel or the proper gun angle for making a lap joint? Are you sure?

Never Lose Sight of the Goal

Giving away business? In today’s competitive and consolidating marketplace, how could such a thing happen?

A View of the Industry

A snapshot of the “Collision Industry” survey.

If You Build It: New Century Collision Center, Winchester, Va.

Name: New Century Collision Center Location: Winchester, Va. President: Bud Harlow Established: 2001 Shop Size: 32,000 square feet Number of Employees: 13 Average Repair Ticket: $1,457 In the collision repair industry since 1955, Bud Harlow has learned every aspect of the trade – from working as a line tech and a shop manager to being

Log On to Learn: Internet/satellite Training

Technology is making training for collision repairers easier, faster and cheaper than ever before.

From Classroomes to Computers

Employee education has evolved from printed manuals to virtual classrooms. But is virtual as good as the real thing?

Dealer Incentives

“Why don’t the OEMs do a better job of supporting the collision repair industry through their dealer body?”

Associations: Time to Join or a Waste of Time?

Opinions vary regarding the repair industry’s national associations, but one thing is certain: The industry has a wide range of national associations, each with differing beliefs, views and goals. Our examination of the industry’s national groups may help you decide if one coincides with your own convictions

Trained to Win

Training can teach your staff to be more productive, more loyal and more responsive to customers – making your shop more profitable and your job much easier. Why, then, do collision repair shop owners – and other American business owners – commit such little money to such a big issue?