Insure.com Survey Indicates Best Auto Insurers
USAA reclaimed the top spot for auto insurance, while Auto Club of Southern California took second place and CSAA Insurance Group grabbed third place.
J.D. Power Ranks Insurers in Auto Claims Satisfaction
The Hartford ranks highest, with Erie Insurance second, followed by Auto-Owners Insurance, American Family, Amica Mutual and Nationwide.
Auto Insurers May Need an Overhaul to Ward Off Competition from Automakers
Insurance companies now face the major threat of new technology, which sends key information about drivers’ behavior directly to carmakers.
J.D. Power: Large US Auto Insurers Drag Industrywide Customer Satisfaction Down
The study examines customer satisfaction in five factors: interaction; policy offerings; price; billing process and policy information; and claims.
How to Get Insurers to Pay for Necessary Procedures and Parts
When the insurer refuses to provide for necessary procedures and parts, how can we get them to pay?
Why Do Insurers Require Shops to Use Substandard Parts?
If insurers can’t authorize any repair, how can they specify any part to be used in a repair? The answer is very simple: They can’t.
Reader’s Choice: How Can We Stop Insurers Writing Estimates from Photos?
To me, there isn’t much difference between a photo-written estimate and a street-written estimate; they’re both inaccurate and will not be a basis for how I repair the vehicle.
Report Finds Self-Driving Cars May Create Long-Term Challenges for Auto Insurers
Report notes that once self-driving cars are mainstream, accident frequency will fall sharply, translating into significantly lower premiums and lower profits for auto insurers.
Jury Instruction Revision Means California Consumers Can Get Diminished Value from Insurers
California consumers can now recover both the costs of repair plus the loss in value to their damaged automobiles now that California Jury Instruction 3903J has been made consistent with California Civil Code Section 3333.
Ohio Court Ruling Shields Auto Insurers from Some Consumer Claims
The ruling stems from an appeal by Farmers Insurance of Columbus in a case in which a Coshocton County couple won $30,600 in damages in a dispute over the use of OEM parts in the repair of their 2-year-old sedan.
