Through the Looking Glass – Head First?
Considering the complex nature of collision repairs compared to those of glass, it’s debatable whether networking collision shops will be doable. It’s also debatable whether networks are in the best long-term interest of the collision industry, consumers or even insurers.
Better Safe than Sorry: Safety Practices
After drinking Drano, electrocuting myself and setting the garage on fire, I was lucky I lived long enough to learn that safety practices are important.
Bull In a Body Shop
When you believe something – fact or fiction – your belief shapes your reality. In this industry, repairers have held certain convictions for so long that they can’t recognize them for what they really are: bull.
Pump Up the Volume
Can you increase volume by 35 percent without compromising quality while still working within insurance companies’ guidelines? This shop manager says, “Yes.”
Pump Up the Volume
Can you increase volume by 35 percent without compromising quality while still working within insurance companies’ guidelines? This shop manager says, “Yes.”
You CAN Create Customers
Shop co-owner Chuck Logan asks whether he can tell DRPs to take a hike and still stay in business.
Just Say “No”
Will shop owners tolerate a reduction of paint-time allowances?
Write Better Estimates
The estimate is the most important aspect of our business process. If an estimate is poorly written, it can wreak havoc on your shop and cost you a boatload of cash.
Shattered Market: The Body Shop Glass Business
NAGS list price discounts are increasing, labor payments aredecreasing and deals made behind our backs are eroding profitability. Still, you might want to consider performing your own glass installations since, ultimately, you’re the one shouldering the liability.
You Determine Pricing
In an unregulated industry like collision repair, prices are subject to whatever the market will bear. Payers do not control prices. You can use any guide you want, write estimates on the back of your business cards or give written quotes in Euro exchange rates if you like. You might have missed a National Association