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Designing A Dream: Kustom Kreations

The newly opened Kustom Kreations, nestled in the scenic Sierra Nevada mountains of Carson City, Nev., is stopping traffic – literally.

The Tale of One Shop Continues…

….with Paul and Teresa Slate

What’s the Bright Idea?

Shop owners share their thoughts on how to make their businesses – and yours – more successful

Opening the Books: Balance Sheets

Looking for a way to increase employee productivity and loyalty at your repair operation? You may need to look no further than your monthly balance sheet.

Paint-Shop Smarts

To increase production in the paint shop, you can do one of two things: Buy more equipment – the object here being to do more work in the same time period by mechanizing
the task. Or, you can produce more by better utilizing your present facility and equipment – the old “work smarter not harder”
school of thought.

Negotiating with an Insurance Adjuster

Regardless of where the majority of your business comes from, one fact of life of owning a collision-repair shop is having to negotiate with an insurance adjuster.

Overcoming Roadblocks

Three men – Bob Anderson, Jerry Kottschade and Joe Sanders – have devoted a great deal of time over the years to assume positions of leadership within their chosen field.

Keep It Separate: Business and Personal Income

It’s been said that it’s best not to mix business with pleasure – and this is especially true when it comes to Uncle Sam. According to the Internal Revenue Service, business and personal income should always remain apart.

Keeping the Towel

Small-Shop Burdens…..and a Turnaround!

Simply Success: Richard Cossette

Name: Lehman’s Garage, Inc. Location: Minneapolis, Minn. Owner: Richard Cossette Established: 1917 Square Footage: 66,000 (four shops) Number of Employees: 85 (four shops) Repair Volume: 907 cars per month (four shops) Average Repair Cost: $1,400 Success. It means different things to different people, but one belief is often associated with it – it’s difficult to