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ASA Revises ‘Open Platform’ Position After Disagreement with Insurer

The Automotive Service Association (ASA) board of directors has approved a newly revised position statement proposed by the volunteer leadership of its Collision Division after insurer USAA began requiring that DRP participants use a specific customer service information program at the shops’ expense. The position statement reads: ASA supports an individual collision business owner’s selection

2009 NACE and CARS Online Attendee Registration Opens with No Price Increase Over 2008

Online attendee registration is now open for the 2009 International Autobody Congress & Exposition (NACE) and the Congress of Automotive Repair & Service (CARS) with no increase in prices over 2008 fees for packages and sessions. Visit www.NACEexpo.com and www.CARSevent.com to register for the events. Conference sessions are ticketed events and seating is limited. Early

NACE and CARS Expand Conference

The International Autobody Congress & Exposition (NACE) and the Congress of Automotive Repair & Service (CARS) have developed an expanded 2009 conference program delivering a total of 84 sessions (or 138 hours) of education for the same cost as 2008. Both NACE and CARS are sponsored by Automotive Service Association (ASA) and co-located at the

Delmar Introduces Online ASE Collision Test Prep

Delmar, a provider of learning solutions for ongoing career development and education and part of Cengage Learning, announced the Technician Test Preparation (TTP) for Collision/Refinish series, a new suite of online training resources for automotive technicians. The TTP-Collision/Refinish series provides training on damage analysis and key automotive repair techniques and prepares technicians for the National

Iowa DOI Finds No Insurer Wrongdoing After Investigation

An investigation by the Iowa Insurance Division (IID) of insurance companies that were allegedly telling consumers that they would have to pay the difference for repairs at shops that didn’t charge the prevailing rate has found no wrongdoing by those insurers. “The complaint records were checked for any consumer complaints that dealt with [this] concern,”

AMI Announces 2009-2010 Board of Trustees

The Automotive Management Institute (AMI) has announced the members of its 2009-2010 board of trustees, with George Witt, AAM, George Witt Service, Inc., Lincoln, Neb., re-elected as chairman and Freda Thompson, AAM, Ace Auto Body, Inc., Hartselle, Ala., re-elected as secretary. Other board members include Sheri Hamilton, AAM, ASA-Missouri/Kansas, Overland Park, Kan.; Bob Keith, AAM,

AMI Celebrates 20th Anniversary

This year marks the 20th anniversary of the Automotive Management Institute (AMI), which offers more than 1,000 approved courses, a faculty of 260 accredited instructors and the Accredited Automotive Manager (AAM) designation. Its programs have attracted 177,000 enrollments throughout North America. The Institute was founded 20 years ago based on the concept that there was

Stuck On You

Repairers are bonding more with adhesives because, used properly with welding, they can lead to better repairs than welding or adhesives alone.

Who Will Weather 2009?

How do you feel about your business prospects in 2009? Well, I can tell you how some of you feel based on a recent survey we conducted. Approximately 39.1 percent of you said that you feel your business will be equal to what it was in 2008. 32.3 percent of you said business will be

Laser in on Measuring

Would you construct a new home on a foundation built on a fault line? What about a foundation made from recycled milk cartons or popsicle sticks? If you answered “no” to these questions (and hopefully you did), then ask yourself why a technician would repair a damaged vehicle without first knowing that the frame was structurally sound and in proper alignment?