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Seoul Survivor: Auto Body Repair Division of the World Skills Competition

Vo-Tech student Lee Geiger of Wisconsin will represent the United States in the auto body repair division of the World Skills competition this fall in South Korea. Here’s how this small-town student braved turbulent weather and showed he had the right stuff to take on the world.

From Tow Truck Drives to Computer Drives

He says he saw a UFO, he wears flip-flops and he used to drive a tow truck, but what does shop network-owner Erick Bickett have to say about computers, consolidation and Christmas?

So … What Else Do You Do? Profit from those Extra Services

Your shop doesn’t exist in a “collision repair” vacuum. There’s more to maintaining and fixing vehicles than pulling dents, straightening sheet metal and painting panels. But you can’t profit from those extra services unless you start offering them.

Made in Taiwan: A/M Parts: Part 4 of the Series

This month, we conclude our series on Taiwanese aftermarket parts manufacturers with a look at Auto Parts Industrial, Ltd. and TYC, a division of the Tong Yang Group

Don’t Shoot the Messenger! Ohio’s Jack Lundberg

Faced with the challenge of registering Ohio’s collision repair facilties, Jack Lundberg has been called a savior by some, the devil by others. Throw in a few death threats, and you know how Lundberg feels by 10 a.m.

Associations: Time to Join or a Waste of Time?

Opinions vary regarding the repair industry’s national associations, but one thing is certain: The industry has a wide range of national associations, each with differing beliefs, views and goals. Our examination of the industry’s national groups may help you decide if one coincides with your own convictions

Trained to Win

Training can teach your staff to be more productive, more loyal and more responsive to customers – making your shop more profitable and your job much easier. Why, then, do collision repair shop owners – and other American business owners – commit such little money to such a big issue?

Cool Route for Creating Profits: A/C Repairs

Repairing air conditioning systems as a profit center can be quite rewarding — provided you’re quite knowledgeable when it comes to systems, environmental concerns and government regulations. Otherwise, you may be cooling your heels in an empty shop.

A License To Repair

"Why isn’t it mandatory for all collision techs to be licensed?" — Don Marshall, manager, Fresno Chrysler/Plymouth, Fresno, Calif. The collision repair industry is the ultimate example of irony and paradox. In most (if not all) states, the damage appraiser needs a license to prove he’s capable of determining the cost and procedure of repairing

Price Fixing or Price Negotiating

“Why do insurance companies control a shop’s labor rates? Isn’t this price fixing?” –– Ron Humphress, former parts manager, Good News Auto Body Shop, Salisbury, Md. Black Law Dictionary, 7th Edition, defines price fixing as an “artificial setting or maintenance of prices at a certain level contrary to the workings of the free market.” Price