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Protecting the Health of Your Business

They go hand in hand – the health and well-being of a small-business owner are essential to the health and well-being of the small business.

School Profile/Alfred State College

At Alfred State College (ASC) – a technical college in Western New York with a student body of 3,200 – an emphasis on work ethic and a real-world shop atmosphere combine to assure plenty of job opportunities for every graduate, including its autobody program grads.

A History of Success and Change

The time: 1894. The place: Boston, Mass. The body shop: Fitzpatrick Brothers.

Internet Insight

You’ve no doubt heard about the Internet. Whether it’s those commercials with guys in suits surfing in the streets, Al Gore talking about the Information Superhighway or somebody on the radio telling you about "dot com," it’s all around you. You may even be a “netizen” yourself.

The Tale of One Shop Continues…

….with Paul and Teresa Slate

Legal Insight: Know Laws that Affect Your Business

As a body shop owner, you have a lot to worry and think about. If you’re successful, though, you probably make the time to check the quality of the paint work leaving your shop
– even though you employ painters.

Ask the Executives

There’s no better place to go for advice than to those who’ve reached the top. To help you climb your ladder of success, we asked Clark Plucinski and Russell Verona – both industry leaders and BodyShop Business Executives of the Year – questions ranging
from productivity to customer relations to future trends:

Starting Over

Russ Manley and his father, Ron, have run Manley and Son Auto Body and Paint in Forsyth, Mo., for 34 years. In the early years, custom work was the bread and butter for the shop, but because of poor work conditions, paint jobs that went wrong were as prevalent as the ones that went right.

Paint-Shop Smarts

To increase production in the paint shop, you can do one of two things: Buy more equipment – the object here being to do more work in the same time period by mechanizing
the task. Or, you can produce more by better utilizing your present facility and equipment – the old “work smarter not harder”
school of thought.

Overcoming Roadblocks

Three men – Bob Anderson, Jerry Kottschade and Joe Sanders – have devoted a great deal of time over the years to assume positions of leadership within their chosen field.