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How Does Your State Rate?

Ever wondered if the drivers in your state wreck more often than drivers in other states? Curious how many repair dollars are spent each year in your state or what your shop’s annual gross profit potential is? Look no furtherTurns out Arizona isn’t just the place to be if you’re an allergy sufferer or a

Globe Trotting: Collision Repair in 16 Countries

Despite the miles – and oceans – separating them, collision repair markets around the world aren’t as unique as you might think. In fact, a developing market will likely experience the same growing pains and challenges as did its more developed counterparts on the other side of the world. Collision repair shop owners experience similar

The Federal Government in Your Shop

Most average-sized shops find it difficult to follow the barrage of constantly changing regulations issued by government agencies. But there is hope. Implementation of a Compliance Management Program helps management transform data into useful information, integrate business processes and achieve consistent compliance.

Recycled Airbags: Do They Work

Because replacement parts cost big bucks, some see recycled air bags as the answer. But since OEMs recommend only the use of new OEM parts in this type of repair, is taking the recycled air bag route going to leave your shop holding the liability bag?

Big Fun: The Mini-Cooper

Is bigger always better? Not according to BMW, the maker – actually re-maker – of the classic British Mini. About 10,000 Classic Minis were sold in the United States from 1960-1967 and, after a 35-year hiatus, the MINI is back – and being dubbed the first “it” car of the 21st century. (The BMW folks spell the new MINI with all caps to distinguish it from the Mini of yesteryear.) The MINI – available in the MINI Cooper and MINI Cooper S – hit U.S. soil again this year, and dealers can’t keep ’em on the lot. It’s MINI-mania. Take it from the MINI Web site: The SUV backlash starts now.

More Jack-in-the-Box Hoods

If a sticker falls off a CAPA hood in the woods and no one’s there to see it blow away, is it still a CAPA-certified hood? CAPA will tell you no.

You Choose, You Lose?

“Why don’t insurance companies offer two different policies? If they had an OEM parts policy and an A/M parts policy, consumers could choose which one they wanted and when they wrecked, they couldn’t say anything about using A/M parts since they chose that policy. Wouldn’t this solve a lot of problems for collision repairers?” –

Profitable by Popular Demand

Shops upselling their owners on accessories.

Every Claim Is Not the Same

Insurance companies have led most consumers and shop owners to believe there’s no difference between first- and third-party claims – even though entirely different sets of laws and rules apply. And these differences can affect every aspect of your shop, from job scheduling to parts selection to liability to profitability.

Capitalize on Cold Weather

A mild winter doesn’t have to bring a chilling end to your shop’s profits and steady workload. By adding seasonal profit centers and specialized winter service, you’ll boost your bottom line and customer relations.