Selling the Estimate
Turn those “waste of my time, just part of the job” drive-in estimates into sales by following a few simple steps.
Cheaters Never Win
Back-alley shops and unethical owners have dragged our names through the mud long enough. Here’s what to do if your boss is bad.
Market Profile: The Collision Repair Market in 1997
A year filled with changes and challenges, some shop owners came out ahead while others dreamed of getting out
Personnel Profile
About the only thing that hasn’t changed during the past year is the employee shortage. Shops are, as always, still in search of a few good techs
Creating a Winning Team
Note: The following article contains material
from Beau Hamilton’s Team Building seminar, which is conducted
for the collision repair industry and approved by ASA’s Automotive
Management Institute (AMI) for continuing-education credits.
Strategic Partnerships
No business exists in a vacuum, least of all a collision repair shop.
Body Shop Boot Camp
While the collision shop of today is repairing existing vehicles, the cars of the future are off the drawing board and plans for production are underway. Increased use of aluminum and plastics, computerized navigational systems, crash-avoidance computers and sophisticated adhesives are all becoming part of our reality.
School Profile/Alfred State College
At Alfred State College (ASC) – a technical college in Western New York with a student body of 3,200 – an emphasis on work ethic and a real-world shop atmosphere combine to assure plenty of job opportunities for every graduate, including its autobody program grads.
The 1997 Industry Profile
That was then … On Nov. 14, 1896, Britain abolished the Red Flag Law, a crazy, crazy mandate that forced motorists to drive behind a person who waved a red flag and walked ahead of the vehicle. While arguable – and in no way based in fact – this very well could have been the
The Tale of One Shop Continues…
….with Paul and Teresa Slate