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Coaching the Shop Team

The manager of an Indianapolis collision repair facility benefits from a positive outlook and a customized management system.

Lobby to Win

Here’s some advice from a seasoned lobbyist on how to get your legislators’ attention and increase your chance of getting hard-hitting laws passed.

DOIs: The Fox Guarding the Henhouse?

For the most part, collision repairers believe state departments of insurance turn a deaf ear to their concerns. Here’s an in-depth look at the role they play in regulating the insurance industry.

Shame on the No-Shows

As publishers of this industry’s leading trade magazine, we’re often used as a sounding board for various opinions, thoughts and editorials on a variety of subjects by industry participants at every level. We’re always respectful to keep these commentaries in confidence when that is the intent of the sender, and we’re careful never to compromise

SCRS Members Identify Disturbing Trends Regarding Insurer Abuse

The Society of Collision Repair Specialists (SCRS) has been monitoring for some time the actions of a number of insurance companies and how their processes and procedures have affected collision repairers and, ultimately, their customers. During this review, SCRS determined that it was in its membership’s best interest to offer its position on questionable business

MABA Legislation Recommended by Financial Services Committee

The Massachusetts Legislature’s Joint Committee on Financial Services recently gave a favorable recommendation to several bills that the Massachusetts Auto Body Association (MABA) had filed for the current legislative session. In addition, the Committee favorably recommended a key labor rate bill drafted by the AASP-MA/RI chapter, with assistance from the Central Mass Auto Rebuilders Association

Total Losses Trending Downward, Says Mitchell Report

The first quarter 2008 edition of Mitchell International’s Industry Trends Report (ITR) might raise a few collision repairers’ eyebrows in that it offers evidence of total loss insurance claim estimates trending downward. Many in the collision repair industry cite total losses as the main reason why there are too few repairs to be had these

Consumer Group Supports Design Patent Repair Clause

Keeping prices fair and the automotive collision parts marketplace free by adding a “repair clause” to U.S. design patent law is critical to preserving consumer choice, according to testimony from the Consumer Federation of America (CFA) and fellow advocates for consumer rights before the U.S. House Subcommittee on Courts, the Internet, and Intellectual Property. The

MABA Legislation Recommended by Financial Services Committee

The Massachusetts Legislature’s Joint Committee on Financial Services recently gave a favorable recommendation to several bills that the Massachusetts Auto Body Association (MABA) had filed for the current legislative session. In addition, the Committee favorably recommended a key labor rate bill drafted by the AASP-MA/RI chapter, with assistance from the Central Mass Auto Rebuilders Association

Shops Squeezed by Rising Costs and Low Pay, Eversman Says in Podcast

Body shops aren’t being paid enough by insurers to cover their soaring costs, industry expert Erica L. Eversman, J.D., says in a hard-hitting new podcast sponsored by Scene Genesis. State regulators are becoming more concerned that low payments under direct-repair programs practically force some shops to make unsafe repairs, said Eversman, general counsel of the