Bull In a Body Shop
When you believe something – fact or fiction – your belief shapes your reality. In this industry, repairers have held certain convictions for so long that they can’t recognize them for what they really are: bull.
OE Direct: Friend or Foe?
OED discounts OE parts, making them more appealing to the insurance industry and benefiting the repairer, who might have otherwise had to use aftermarket. But the forced vendor relationships, erosion of parts profits and possible insurer involvement are raising repairer eyebrows and concerns.
Trick or Treat? Money Talks
You know it. I know it. And The Hartford is counting on it.
Pump Up the Volume
Can you increase volume by 35 percent without compromising quality while still working within insurance companies’ guidelines? This shop manager says, “Yes.”
Pump Up the Volume
Can you increase volume by 35 percent without compromising quality while still working within insurance companies’ guidelines? This shop manager says, “Yes.”
Painting Plastic Bumpers
To successfully paint plastic
parts, it’s no longer necessary to name the plastic first. Whether
thermoplastic or thermoset, today’s parts can be treated uniformly.
Stop Pushing & Pulling
Put an end to pushing and pulling cars through the production process by implementing a consistent workflow through the metal department. The payoff: fast, quality repairs – the first time out.
Creative Estimating: The Controversial Issue of “Cost Shifting.”
The problem was that Nationwide audits all his sheets and when the color white shows a blend, he gets questioned. Simply adding a little time somewhere else in the estimate where the appraiser won’t get questioned is easy enough, and that’s just what we did. An hour moved to clean-up time worked for both of
Want $10 More Per RO?
If you’re not invoicing for paint and materials, you’re giving away
THOUSANDS of dollars each year.
DRPs: Our Business Skills
Stop the finger pointing. How well we do in this trade has a lot more to do with our business skills than with how “bad” insurers are. In fact, direct-repair programs have, dare I say it, made many shops more efficient and profitable. It was more than 40 years ago, but I still remember sitting