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Analyzing Collision Damage: Estimates

Writing estimates can easily make or break a collision-repair shop’s business. The estimate is more than a financial barometer for the customer and insurance company –
it’s the first step in the repair process.

Is High-Tech Worth the Cost?

When computerized measuring systems first became available, most shop owners considered them luxuries that only the biggest, busiest and best shops could afford.

Shop Forum/Addressing Aftermarket Parts

Some collision-repair specialists don’t mind using aftermarket parts, some do. For those who do mind, how do they deal with having to use them when an insurance company says
so?

Shop Management/The Future is Now

Even if you’re 30 years from retirement and 40 years from death (so you think), it’s still in your – and your loved ones – best interests to plan for these events.

Keeping the Towel

Small-Shop Burdens…..and a Turnaround!

Simply Success: Richard Cossette

Name: Lehman’s Garage, Inc. Location: Minneapolis, Minn. Owner: Richard Cossette Established: 1917 Square Footage: 66,000 (four shops) Number of Employees: 85 (four shops) Repair Volume: 907 cars per month (four shops) Average Repair Cost: $1,400 Success. It means different things to different people, but one belief is often associated with it – it’s difficult to

Waterlogged: Submerged Vehicles

Repair of water-damaged vehicles is done daily across the United States, which makes it quite possible that your shop may someday be – if it hasn’t already been – involved in
estimating, and possibly the salvage and restoration, of a vehicle that’s been submerged in water.

The Tale of One Shop Continues

…with Paul and Teresa Slate

Insider Trading

The collision-repair industry is big business.
In 1995, shops averaged an annual gross-sales volume of $415,168.
With shop profits soaring that high – even higher at Dun &
Bradstreet’s "Top 100" facilities – owners are as much
businessmen as they are technicians, estimators and managers.
And just like any other business leaders, shop owners are interested
in efficiency, profits and success.

The Power Of Perception

It’s been said that the way people are dressed or how they look will make a difference with how they’re treated.