Assured Performance Announces 2008 Board of Directors
Assured Performance Cooperative (Co-Op), the largest network of independently owned shops in the world, today announced their 2008 Board of Directors. The members of the co-op voted last week to approve the slate of candidates for the Board. In accordance with the co-op bylaws, the Board of Directors is exclusively body shops owners representing over
Suing as a Solution?
My lawyer friend told me that all parties involved in the collision repair industry are still trying to get away with all they can because there haven’t been enough lawsuits yet. I explored that theory and found he may be right.
Illinois Supreme Court Overturns Avery v State Farm
The billion-dollar judgment against State Farm for deceiving policyholders by specifying the use of non-OEM parts was tossed on a technicality — while massive amounts of evidence went unnoticed (or, as one justice contends, ignored).
Creating Your (Business) Plan of Attack
Whether you’re starting a new shop or you’re a veteran shop owner, writing and maintaining a solid business plan helps to ensure the continued success and growth of your organization.
Check It Out: Quality-Control Inspection
If you want happier customers (and less headaches), perform a systematic quality-control inspection before
releasing the vehicle.
Managing Customer Expectations
Use this repair timeline to educate customers about the repair process
We’ve Come a Long Way, Buddy
s and other necessities I neatly — I emphasize the word neatly — tuck inside.On this particular occasion, my obsession with folding, organizing, re-folding and re-organizing the contents of my Samsonite was due, in part, to my nervousness. When I get anxious or upset, organization is my sanctuary. (It’s a bizarre ritual, but it works.)
In Court with State Farm
The trial against State Farm for its usage of aftermarket crash parts is underway. Since you can’t be there in the courtroom, we’re doing the next best thing: bringing the courtroom to you.
Court is Now in Session: State Farm Aftermarket trial in Illinois
r what verdict the jury turns in, their decision is bound to somehow — whether negatively or positively — affect the collision repair industry.
Pennsylvania College of Technology
Pennsylvania College of Technology has one of the oldest automotive programs in the nation, dating back to 1920 when the institution – then a local technical institute – served to educate World War I veterans in servicing automobiles.