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In Court with State Farm

The trial against State Farm for its usage of aftermarket crash parts is underway. Since you can’t be there in the courtroom, we’re doing the next best thing: bringing the courtroom to you.

Office Procedures to Prevent Chaos

Don’t run your business reacting to problems as they occur and lose time trying to solve them. Taking certain precautions on the front end of a job help to cover your back end — and to ensure your operation runs smoothly and professionally.

Pinstriping Possibilities

Your techs don’t need the artistic skills of Picasso to repair or create pinstriping patterns. With a small investment in tools and supplies, they can accent customers’ vehicles — and your bottom line.

I’m Just A Bill: Why Not Get Involved?

On Capitol Hill, a lot of bills await their fate. And many of them — if enacted into law — will affect the profitability of your business. Why, then, aren’t more collision repairers actively involved in legislative activity?

Plastic Fasteners, Clips, and Auto Body Rivets

Items such as fasteners, clips and rivets may be small, but their impact on profits can be huge. Invest in too many, and you’ll end up with stuff you’ll never use. Invest in too few, and you’ll end up not having stuff on hand that you need.

Should You Repair Air Bags?

With the right training and tools, air-bag replacement can be done at your shop — bringing you more profits and more control over uncontrollable circumstances.

Perplexed by Profits

Today’s collision repair business is more complex than ever, yet most shop owners still don’t understand an elementary principle of business: profit. If you really want to make money, quit acting like you’re running a non-profit organization.

Stuck On Plastics: Adhesion Problems

Ever had a flaky experience when refinishing plastic parts? You’re not alone. To help prevent further adhesion problems, consider these common-sense cures — used by a pro whose history with plastics is long and sordid.

When OSHA Comes A Knockin’

An OSHA inspection is something nightmares are made of. And for one New Jersey shop owner, the nightmare was reoccurring because OSHA kept coming back, and back, and back …

Building Basics

Should you build a new facility? Before donning a hard hat and diving into construction, put on your thinking cap to determine if building new is for you.